What support do you offer?

All our plans come with unlimited and amazing (we have proof of this!*) online customer support. A chat option is available to all customers within HireHive and timely response (usually within 15 minutes to 1 hour) is guaranteed.

Our support team is directly involved in product development decisions so any feedback is relayed to the engineering team with timely updates provided.

Custom/Enterprise Support

If you are on a custom pricing plan you will also have a dedicated account manager who will help you with account set up and answer any questions you may have while using HireHive.

* We know saying our support is ‘amazing’ is a bold statement so we feel we need to provide proof – below is that proof! 

Here is some of our most recent support feedback – we pride ourselves on our customer support and know-how important this is so we do everything we can to ensure that our support is always top-notch!